Scientific Support for Potential and Existing Quantum Design Customers
Quantum Design Applications Team
Quantum Design's Applications Team is dedicated to supporting customers' needs and inquiries with regard to the scientific content of their research conducted using QD instruments. Whether test measurements are needed as proof-of-concept, advice on data interpretation is sought, or assistance is required in tracing the origins of an instrumental artifact, the Applications Team is ready to help.
To better serve our customers, our Applications Labs carry a full complement of Quantum Design's suite of instruments including the cryogen-free DynaCool and VersaLab instruments, as well as the classic liquid-cooled PPMS and an MPMS 3. These resources enable measurements which can demonstrate the capabilities of a particular technique on a representative customer-provided sample to ensure confidence that QD's products will perform as-advertised for a given application or use-case. The instrumentation also allows Applications Scientists to provide timely troubleshooting support for existing customers by way of easy comparison to a similar measurement/instrument; this can help isolate and explain spurious signals or misleading data.
Application Notes, Videos & Additional Resources
Answers to many of the most common inquiries have already been described in formal Application Notes, which can be browsed by measurement option or instrument. Application Notes, Videos and additional Resources can be accessed at Quantum Design North America:
- Application Notes
- A large selection of additional support information is also available in Pharos, Quantum Design's Digital Online Library.
- Contact the India Customer Service Team directly at +91-22-27781011 / 12 / 13 or firstname.lastname@example.org.